Frequently Asked Questions
Everything you need to know about your order and our products.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.
Are your phone cases compatible with wireless charging?
Yes, all of our cases are designed to be thin enough to support Qi-standard wireless charging and MagSafe accessories without needing to remove the case.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my shipment?
Once your order has been dispatched, you will receive an email notification containing a tracking number and a link to follow your package's progress in real-time.
What should I do if my item arrives damaged?
We stand by our product quality. If your order arrives damaged, please email us a photo of the item within 48 hours of delivery, and we will ship a replacement to you immediately at no extra cost.